ChatPat

Everything a small team needs to sell and support on WhatsApp

ChatPat puts a shared inbox, broadcasts, a sales pipeline and automations on one WhatsApp Business number. It runs on the official WhatsApp Business Cloud API, in the browser and on Android.

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Shared inbox

One WhatsApp Business number, answered by the whole team without stepping on each other.

  • Assign each chat to a team member, so every customer has one owner.
  • Leave internal notes that the customer never sees.
  • Sort by unread and by time left in the 24-hour reply window.
  • See opt-in status and pipeline stage on every chat row.
ChatPat inbox with reply-window timers, opt-in badges and pipeline stagesChatPat inbox with reply-window timers, opt-in badges and pipeline stages

Broadcasts

Send one message to many opted-in contacts, inside WhatsApp rules.

  • Uses message templates that Meta has approved.
  • Send now or schedule for later.
  • Choose the audience by tag.
  • Contacts who reply STOP are removed from broadcasts automatically.

Sales pipeline

Track every deal from first message to closed, next to the chat it came from.

  • Kanban board with stages you move deals through.
  • Tasks and follow-ups on every deal.
  • The stage shows on the chat, so anyone replying knows where the deal stands.

Automations

Answer common questions at once and pass the rest to a person.

  • Keyword auto-replies for the questions you get every day.
  • Multi-step flows built on a visual canvas.
  • Hands the chat to a team member when a person is needed.

Knowledge base and AI replies

Optional AI replies that answer from your own documents.

  • Upload PDFs and FAQs; replies are drawn from them.
  • AI is off until you switch it on.
  • You connect your own AI provider key, and that provider bills you directly.
ChatPat chat with an AI reply, an internal note and a shared quoteChatPat chat with an AI reply, an internal note and a shared quote

Contacts and consent

A contact list that records who agreed to hear from you.

  • Tags to group contacts for broadcasts.
  • Opt-in source and time kept for each contact.
  • STOP and archived contacts are clearly marked and left out of sends.
  • Set how long message history is kept; older messages are purged daily.
ChatPat contacts with opted-in, STOP and archived badgesChatPat contacts with opted-in, STOP and archived badges

Use it where you work

ChatPat runs in the browser and as an Android app. The Android app keeps working offline and syncs when you reconnect. You need a number on the official WhatsApp Business Cloud API and a Meta Business account.

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