Effective: 2026-09-11 • Contact: support@chatpat.io
ChatPat Business Inbox ("ChatPat") is an independent business CRM built on the official WhatsApp Business Cloud API. ChatPat is not affiliated with, endorsed by, or sponsored by WhatsApp or Meta Platforms, Inc. WhatsApp is a trademark of Meta. By using ChatPat you agree to these Terms.
Shared team inbox, broadcasts with Meta-approved templates, pipeline, automations/flows, knowledge base, offline-first sync to your own Supabase project. Requires your own official WhatsApp Business Cloud API number.
Accurate email, verified before full access, 13+, responsible for workspace activity. No unlawful content or bypassing access controls/RLS/rate limits.
You follow Meta WhatsApp Business Terms, Messaging Policy, template rules. Verified opt-in required. A message consisting only of STOP, UNSUBSCRIBE, OPT OUT, OPTOUT, CANCEL, END or QUIT auto-opts out, suppresses broadcasts, cancels flows. 24-hour care-window limits enforced.
Your CRM data remains yours. See Privacy Policy. Delete via /delete-account, in-app Settings → Policy & Logs → Delete Account & Wipe All Data, or privacy@chatpat.io.
Free in this release, no ads, no in-app purchases. Suspension retains data and stops sends; deletion permanently removes data.
Provided "as is". Support: support@chatpat.io. Continued use after updates = acceptance.
No indirect/consequential liability to the maximum extent permitted by law, including Meta delivery failures or tenant misconfiguration.